Privacy Policy
TERMS OF USE & PRIVACY POLICY — PROTEINXP
By accessing or using this website, you agree to be bound by the following terms and conditions. If you do not agree, please discontinue use immediately.
Your Privacy & Personal Information
At ProteinXP, your privacy is a matter we treat with the utmost seriousness. Any personal information you choose to share with us is provided voluntarily. You retain the right to withdraw consent at any time, though such withdrawal will not apply retroactively.
You may access, modify, correct, or request the deletion of your personal data at any time. Should you update your information, we may retain an archival copy of the original data provided.
When you visit our website, standard technical data is automatically collected — including your IP address, browser type, operating system, and referring URLs. This data is used solely to improve your experience and enhance our services.
We use temporary cookies to facilitate smooth website operation, technical administration, and service optimization. We do not store personally identifiable information within cookies. Authorized third-party partners may place cookies on your browser for advertising optimization purposes, strictly without the use of personally identifiable information.
We may maintain records of communications, including telephone interactions, for quality assurance, service administration, and continuous improvement purposes.
Third-party advertising partners may serve contextual advertisements on our platform. We do not use personally identifiable information for ad targeting under any circumstances.
Limitation of Liability
ProteinXP shall not be held liable for any damages, losses, or virus infections resulting from your access to or use of this website. Should you find any aspect of this website unsatisfactory, your remedy is to discontinue use.
This policy governs only websites operated directly by ProteinXP. We exercise no control over third-party websites accessible via links from our platform and accept no responsibility for their content, privacy practices, or accuracy.
Any information you choose to share publicly on this website may be visible to other users. ProteinXP expressly disclaims liability for any misuse of such publicly shared information.
We do not share your personally identifiable information — including passwords, card numbers, or financial details — with advertisers or third parties for marketing purposes. Aggregated, non-identifiable insights may be shared with strategic partners to support business growth.
Refusal of Service
ProteinXP reserves the right, at its sole discretion, to refuse or discontinue service to any party at any time — including in the event of technical compromise, security threats, or violation of these terms.
Promotional Communications
From time to time, we may share information about ProteinXP products, promotions, newsletters, and partner offerings. If you prefer not to receive such communications, you may unsubscribe at any time via the link provided in any email. Your request will be actioned within 7 working days. For assistance, please reach out to our customer support team.
Financial Information
By transacting on this website, you confirm that all payment details provided are accurate and lawfully obtained. All financial transactions are processed directly by our acquiring banking partners — ProteinXP does not store, access, or retain any credit or debit card information.
ProteinXP bears no liability for fraudulent card use. Responsibility for any such misuse rests solely with the individual concerned. ProteinXP and its financial partners reserve the right to pursue full recovery of costs and initiate legal proceedings against any party engaging in fraudulent activity.
Electronic Communications
By visiting this website or corresponding with us via email, you consent to electronic communication. All agreements, notices, and disclosures delivered electronically carry the same legal standing as written communications. By submitting your contact number, you consent to receive order-related and service communications from ProteinXP.
User-Generated Content
All reviews, comments, feedback, and submissions made on or through this website become the exclusive property of ProteinXP. By submitting content, you assign all worldwide intellectual property rights in such content to ProteinXP, which may use, reproduce, modify, or distribute it for any purpose without obligation or compensation to you.
You agree that all content submitted will be lawful, accurate, non-defamatory, and free from malicious software, spam, or inappropriate material. ProteinXP reserves the right to monitor, edit, or remove any content at its discretion. You remain solely responsible for the content you submit and agree to indemnify ProteinXP and its affiliates against any claims arising from such submissions.
Intellectual Property & Copyright
All content, software, trademarks, designs, text, images, and materials on this website are the exclusive intellectual property of ProteinXP or its licensors, protected under Indian and international copyright law.
Access to this website does not grant any license or right to use, reproduce, modify, or distribute any content without prior written permission from ProteinXP. The ProteinXP name, logo, and all associated marks are proprietary trademarks and may not be used without explicit authorization.
All content on this website is intended solely for personal, non-commercial use.
Objectionable Material
ProteinXP does not endorse or take responsibility for content that individual users may find offensive or inappropriate. Use of this website is at your sole discretion and risk.
Termination
This agreement remains in effect unless terminated by either party. You may terminate by notifying us in writing and discontinuing use of the website. ProteinXP reserves the right to terminate access at any time without notice. Upon termination, all downloaded materials must be destroyed. Outstanding obligations, including payment for confirmed orders, remain binding post-termination.
Limitation of Liability & Disclaimers
This website is provided on an "as is" basis without warranties of any kind. ProteinXP does not guarantee the accuracy, completeness, or uninterrupted availability of any content or service on this platform.
To the fullest extent permitted by law, ProteinXP and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this website. Total liability, where applicable, is limited to the value of the products ordered by you.
Website Security
Unauthorized attempts to access, probe, disrupt, or compromise the security of this website are strictly prohibited and may result in civil or criminal liability. ProteinXP employs industry-standard security measures, including 128-bit SSL encryption via third-party payment gateways, to safeguard your data.
ProteinXP does not store credit card, debit card, or any financial transaction data. All payment processing is handled exclusively by certified third-party gateways. ProteinXP bears no liability for disclosures arising from the use of such gateways.
You are responsible for maintaining the confidentiality of your account credentials. ProteinXP will verify your identity before granting access to or making changes to your account.
Entire Agreement
This agreement constitutes the entire understanding between you and ProteinXP with respect to your use of this website, superseding all prior communications or proposals. Should any provision be found invalid or unenforceable, it shall be replaced by the nearest valid equivalent, and the remainder of this agreement shall continue in full force.
Health-Related Information
The information provided on this website is for informational purposes only and does not substitute for professional medical advice. Do not use content from this website to diagnose, treat, or prescribe for any health condition.
Information and statements regarding dietary supplements on this website have been evaluated by the Food Safety and Standards Authority of India (FSSAI) but are not intended to diagnose, treat, cure, or prevent any disease. Please read all product packaging carefully before use. Individual results will vary and no single result should be considered typical.
Contact & Grievances
For any questions, concerns, or grievances regarding our products or services, please contact our dedicated support team at support@proteinxp.com. All grievances will be addressed within one month of receipt.